The Needs Languages, LLC – The Small Business Conflict Resolution Tool
WEBSITE TERMS OF USE
Last Updated: July 8, 2026
Welcome to TheNeedsLanguages.com (the “Site”). This Site provides premium on demand instructional videos, downloadable digital content and training materials (collectively, the “Materials”). Please review the following terms and conditions (“Terms”) that govern your use of the TheNeedsLanguages.com including Materials, all other content, functionality, digital or physical products, services and features available on or through the Site (collectively, the “Offerings”), whether as a guest or a registered user. The Site is provided by The Needs Languages LLC, an Oregon limited liability company, (“Company,” “we,” “us,” or “our”). By using the Site, you agree to the Website Terms of Use. This Website Terms of Use is a legally binding contract between the Company and you, (the “User”).
1. ACCEPTANCE OF THE WEBSITE TERMS OF USE
BY USING THE SITE, USER AGREES TO BE BOUND BY THESE WEBSITE TERMS OF USE AND THE TERMS AND CONDITIONS FOR ONLINE SALES. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE OR PURCHASE OUR MATERIALS.
THIS SITE AND RELATED OFFERINGS ARE PROVIDED SUBJECT TO YOUR COMPLIANCE WITH THE TERMS AND CONDITIONS SET FORTH BELOW. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY. BY USING THE SITE, USER ACKNOWLEDGES THAT USER HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY THESE TERMS. IF THE USER DOES NOT AGREE TO THESE TERMS, DO NOT USE THIS SITE.
2. USER’S RIGHTS AND OBLIGATIONS
A. THESE TERMS CONTAIN VERY IMPORTANT INFORMATION REGARDING THE USER’S RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO THE USER. PLEASE READ IT CAREFULLY.
B. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
C. BY USING THIS SITE, USER AFFIRMS THAT THEY ARE OF LEGAL AGE TO ENTER INTO THESE TERMS AND ACCEPT AND ARE BOUND BY THESE TERMS. USER AFFIRMS THAT IF THEY USE THIS SITE ON BEHALF OF AN ORGANIZATION OR COMPANY, THEY HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS.
D. USER MAY NOT USE THIS SITE IF USER
i. DOES NOT AGREE TO THESE TERMS,
ii. IS NOT THE OLDER OF (A) AT LEAST 18 YEARS OF AGE OR (B) LEGAL AGE TO FORM A BINDING CONTRACT WITH COMPANY, OR
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iii. IS PROHIBITED FROM ACCESSING OR USING THIS SITE OR ANY OF THIS SITE'S OFFERINGS OR COMPANY’S MATERIALS BY APPLICABLE LAW.
3. CHANGES TO THE TERMS OF USE
The Company reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms, at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms, Company grants you a personal, non-exclusive, non
transferable, limited privilege to enter and use the Site.
Company reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes; (4) to delete or remove (without notice) any user content or account; and or (5) to terminate access of any user in its sole discretion, for any reason or no reason.
4. ACCESSING THE SITE AND ACCOUNT SECURITY
We reserve the right to withdraw or amend this Site, and any Offering we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Site or the entire Site.
You are responsible for both:
A. Making all arrangements necessary for you to have access to the Site.
B. Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.
To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete.
If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You
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should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.
5. INTELLECTUAL PROPERTY RIGHTS
The Site and its entire Offerings (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such Offerings and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Materials on our Site, except as follows:
A. Your computer may temporarily store copies of such Materials in RAM incidental to your accessing and viewing those Materials.
B. You may store files that are automatically cached by your Web browser for display enhancement purposes.
C. You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
D. If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
E. Any Material downloaded or otherwise obtained through the use of the Site is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or other device or loss of data that results from the download of any such Material.
You must not:
A. Modify copies of any Materials from this site.
B. Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
C. Delete or alter any copyright, trademark, or other proprietary rights notices from copies of Materials from this site.
You must not access or use for any commercial purposes any part of the Site or any Offerings available through the Site.
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If you wish to make any use of Offerings on the Site other than that set out in this section, please address your request to: nicole@theneedslanguages.com.
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the Materials you have made. No right, title, or interest in or to the Site or any Materials on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
6. ACCEPTABLE USE
You are responsible for your use of the Site. Our goal is to create a positive, useful, and safe user experience. To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to us. When you use the Site, you may not:
A. violate any law or regulation;
B. violate, infringe, or misappropriate other people's intellectual property, privacy, publicity, or other legal rights;
C. advertise to, or solicit, any user to buy or sell any products or services, or use any information obtained from the Site to contact, advertise to, solicit, or sell to any user without their prior explicit consent;
D. submit any content linking to multilevel marketing schemes, pyramid schemes, or off-topic content;
E. engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the Site;
F. alter or tamper with any Offerings, information, or Materials on or associated with the Site;
G. transmit any viruses, malicious code, or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems;
H. post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or any other personally identifiable or private information from any user;
I. disrupt, overwhelm, attack, modify or interfere with the Site or its associated software, hardware, or servers in any way;
J. take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our infrastructure; K. impede or interfere with others' use of the Site;
L. abuse, defame, threaten, intimidate, stalk, harass, or harm another individual; M. impersonate any person or entity or perform any other similar fraudulent activity, such as phishing
N. use any robots, spiders, scrapers, or any other automated means to access the Site for any purpose;
O. use any means to scrape or crawl any web pages contained on the Site;
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P. attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect or restrict access to the Site;
Q. attempt to frustrate the purpose of the Site or these Terms; or
R. advocate, encourage, or assist any third party in doing any of the foregoing.
Additionally, if appearing through the website on a virtual meeting, you will appear with appropriate attire and fully clothed.
7. RELIANCE ON INFORMATION POSTED
The information presented on or through the Site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by anyone who may be informed of any of its contents.
This Site may include content provided by third parties. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
8. LINKS TO THE SITE
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.
9. LINKS FROM THE SITE
If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party Sites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such Sites.
10.GEOGRAPHIC RESTRICTIONS
The owner of the Site is based in the State of OREGON in the United States. We provide this Site for use only by persons located in the United States. We make no
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claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. You must comply with United States law whether you access the Site from inside or outside the United States.
11.REPRESENTATIONS, WARRANTIES, AND DISCLAIMER
THE SERVICES, SITE, AND ANY ASSOCIATED CONTENT, THIRD-PARTY CONTENT, THIRD-PARTY SITES, THIRD-PARTY APPLICATIONS, USER CONTENT, AND ALL DATA AND INFORMATION MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SITE, ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS. THE COMPANY DOES NOT
WARRANT THAT THE SITE WILL MEET OR BE CORRECTED TO MEET YOUR REQUIREMENTS OR EXPECTATIONS, BE TO YOUR LIKING, BE TIMELY, SECURE, ACCURATE, OR BE UNINTERRUPTED, OR FREE OF ERRORS, VIRUSES OR OTHER HARMFUL COMPONENTS.
YOU UNDERSTAND AND AGREE THAT YOUR USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAINING OF CONTENT, SITE MATERIALS, SOFTWARE, OR DATA THROUGH THE SITE (INCLUDING THROUGH ANY API’S) IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM) OR LOSS OF DATA THAT RESULTS THEREFROM.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE COMPANY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND REGARDING THE SITE, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY, ACCURACY, PERFORMANCE, AVAILABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
User’s Representations and Warranties. User represents and warrants,
i. User will not engage or participate in any activity or course of action that could diminish or tarnish the image or reputation of the Offerings or Company, or cause confusion as to the ownership of the Offerings; and
ii. To User’s knowledge in the exercise of due diligence, the Users use of the Offerings will not infringe, misappropriate, or otherwise violate the intellectual property or other rights of any third party or violate any applicable regulation or law.
Disclaimer Relating to Offerings. The Offerings are for educational purposes only and are not intended to be legal advice. The Company is not a law firm and its members and employees are not attorneys.
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12.LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE DAMAGES, LOST PROFITS OR REVENUES ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
13.INDEMNIFICATION
User shall indemnify, defend, and hold harmless the Indemnified Parties, defined below, from and against any Claims, defined below, arising out of or in connection with any third-party claim, suit, action, or proceeding relating to any actual or alleged breach by User of its representations, warranties, covenants, or other obligations under these Terms.
Indemnified Parties means Company and its members, employees, agents, affiliates, successors, permitted assigns, and licensees
Claims means losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys' fees and the cost of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers.
14.DISPUTE RESOLUTION
A. Governing Law. Oregon law governs and will be used to construe these Terms, without regard to conflict-of-laws principles.
B. Small Claims. Either party may pursue resolution of disputes in small claims court if the subject matter is within the jurisdiction of small claims court. The venue for a small claims court will be Multnomah County, Oregon.
C. Binding Arbitration. Any dispute not eligible for resolution in small claims court shall be resolved exclusively through final and binding arbitration administered by the Arbitration Service of Portland. The arbitration hearing will occur in Portland, Oregon. The foregoing, however, shall not preclude either party from applying to a court of competent jurisdiction for a temporary restraining order, preliminary injunction, or other equitable relief to prevent irreparable harm or preserve the status quo pending the arbitration. The venue for such an application will be Multnomah County, Oregon.
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D. CLASS ACTION WAIVER. USER WAIVES ANY RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING.
15.GENERAL PROVISIONS
A. Entire Terms. The Website Terms of Use and the Terms and Conditions For Online Sales constitute the sole and entire agreement between you and The Needs Languages LLC regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.
B. Severability. If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
C. Notices.
i. To User. Company may provide any notice to User under these Terms by a) sending a message to the email address User provides or
b) by posting to the Site.
Notices sent by email will be effective when Company sends the email and notices Company provides by posting will be effective upon posting. It is User’s responsibility to keep the User’s email address current.
ii. To Company. To give Company notice under these Terms, User must contact Company by email to:
The Needs Languages LLC
Notices are effective upon Company’s receipt, except notices received after 5:00pm will be effective on the next business day. Company may update the address for notices by posting a notice on the Site.
D. Force Majeure. Company will not be liable or responsible to User, nor be deemed to have defaulted or breached these Terms, for any failure or delay in Company’s performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond Company’s reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to Company’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
E. Assignment. User may not assign any of User’s rights or delegate any of User’s obligations under these Terms without Company’s prior written consent. Any
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purported assignment or delegation in violation of this term is null and void. No assignment or delegation relieves User of any of User’s obligations under these Terms.
F. No Waivers. The failure by Company to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Company.
G. No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than User.
16.DMCA NOTICE
Company respects and expects its users to respect the rights of copyright holders. On notice, Company will act appropriately to remove content that infringes the copyright rights of others. If it is believed that any content uploaded infringes upon existing copyrights, owners or any agent may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing the Company with the following information in writing:
A. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
B. Identification of the copyrighted work claimed to have been infringed. C. Identification of the material that is claimed to be infringing or to be the subject of infringing activity sufficient to permit Company to locate the material D. Information reasonably sufficient to permit Company to contact you, such as an address, telephone number, and, if available, an electronic mail
E. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
F. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
All claims of copyright infringement should be emailed to nicole@theneedslanguages.com, or sent by mail:
The Needs Languages, LLC
5834 SE Lambert Street
Portland, OR 97206
17.COMMENTS, FEEDBACK & OTHER SUBMISSIONS
We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information.
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Accordingly, all comments, feedback, ideas, suggestions, materials, information, and other submissions disclosed, submitted or offered to The Needs Languages using this Site or otherwise (collectively, "Comments") are not confidential. You hereby grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty-free right to exploit the Comments in any manner and for any purpose, including to improve the Site and create other products and services.
All other feedback, comments, requests for technical support, and other communications relating to the Site should be directed to nicole@theneedslanguages.com.
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